Dwell Watch
READ + REPORT
Tracks every unit against its expected milestone chain, attributes emerging dwell to its specific cause, and routes units approaching demurrage thresholds to the responsible desk before the charge accrues.
LOGISTICS, PORTS & FREE ZONES
Dwell is documentary before it is physical.
A container that is physically ready still waits when its records are not. 009 reads manifests, bookings, and holds continuously inside your terminal systems.
YOUR PERIMETER · zero data egress
Your operating landscape
Built around the systems your teams already use.
Recon reads the records behind your operation, then shows where work slows, repeats, or waits for a decision.
Navis N4 and TOS platforms
Vessel, yard, gate operations
Gate OS and OCR systems
Transactions, exceptions, damage capture
Port community systems
Bookings, releases, stakeholder messaging
Fasah and customs feeds
Declarations, holds, release statuses
Free zone licensing platforms
Permits, renewals, activity records
Terminal billing systems
Tariffs, demurrage, detention, disputes
WHERE THE HOURS GO
Physically ready containers waiting on records nobody has assembled.
Gate exceptions sending drivers to a window where investigation starts from zero.
Rehandles planned into the yard weeks before a crane performs them.
Demurrage conversations starting after the charge exists rather than before.
What gets agentified
Assembling vessel call files from carrier EDI, berth plans, and service schedules
Call File Assembler builds each vessel call's documentary file from EDI messages and schedules, and flags gaps to the planner before the vessel works
Preparing demurrage and detention dispute responses with the milestone evidence attached
Dispute Preparer assembles the unit's full milestone history against the tariff, so commercial answers with evidence rather than research
What Recon maps.
Agents designed for your operation.
Gate Exception Agent
READ + PREPARE
Works the gate exception queue: mismatched bookings, weight discrepancies, missing release references. Each case arrives at the clerk with the source records lined up and a proposed resolution.
Yard Rehandle Analyst
READ + PROPOSE
Reviews planned allocations against departure sequence and vessel plans, and proposes moves that reduce projected rehandles, stated in crane hours saved.
Zone License Processor
READ + PREPARE · APPROVAL GATED
Checks free zone applications and renewals against licensing criteria and document requirements, prepares the determination, and holds it for the authority's approval.
Call File Assembler
READ + PREPARE
Consolidates carrier EDI, berth windows, and service schedules into a complete call file per vessel, with discrepancies surfaced to planning while they are still cheap to resolve.
Dispute Preparer
READ + PREPARE · APPROVAL GATED
Builds each demurrage or detention dispute response with the unit's timestamped milestone chain against the applicable tariff, released by your commercial team.
What this sector asks first.
We operate under a concession with strict data conditions.
Deployment sits inside the concessionaire's or the authority's perimeter as the concession requires, with zero egress and access scopes documented for the grantor during Phase 0.
Does this integrate with customs systems we do not control?
The agents read the statuses your systems already receive from customs and work your side of the process. Where a bottleneck sits on the government side, the baseline shows that with evidence, which has its own value in the concession relationship.
Can this handle transshipment as well as gateway traffic?
Yes. The Twin maps each traffic type on its own milestone chain, and dwell attribution separates them so the operational picture stops averaging two different businesses together.
We operate under a BOT concession with growth obligations. How does this help the concession case?
The baseline separates dwell into physical, documentary, and hold causes with evidence, which strengthens both operational planning and the factual record in grantor conversations. The deployment itself sits inside whichever perimeter the concession requires.
Reefers and dangerous goods carry their own monitoring duties. In scope?
Yes, at the record layer: agents track monitoring, inspection, and documentation compliance per unit against your procedures, while physical monitoring systems remain exactly as they are.
Adjacent sectors
Recon decomposes your dwell hours by cause.
Recon runs read-only and ends with the simulated case for your specific processes.
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